Privacy Policy

At Chateau Cafe Restaurant & Lounge, we place great importance on the privacy of our guests. This privacy policy explains how your personal data is collected, used, and protected when you visit our website.

1. Information Collected

When you request a VIP reservation through our website, we collect the following information:

• First and Last Name
• Phone Number
• Reservation Date, Time, and Number of Guests

2. Purpose of Use

The personal data we collect is used entirely to provide you with better service. Our primary purposes include:

• Confirming and managing your reservations,
• Contacting you to clarify details when necessary,
• Improving customer satisfaction and providing information about campaigns/announcements.

3. Cookies and Tracking Technologies

Our site uses standard cookies to improve user experience, analyze site traffic (Google Analytics), and manage marketing activities (Meta Pixel, etc.). You can disable the use of cookies at any time through your browser settings.

4. Information Sharing

Chateau Cafe does not sell, rent, or share any personal information (name, phone, etc.) belonging to its guests with third parties, institutions, or companies for commercial purposes. Your data may only be shared with official authorities if legally required.

5. Data Security

Information transmitted via our reservation module is sent directly to us using the WhatsApp infrastructure. Our site is protected by an SSL certificate, and industry-standard security measures are taken against data breaches.

6. Contact Us

For any questions, feedback regarding our privacy policy, or requests to delete your personal data, you can contact us through the following channels:

Address: Akbuk Neighborhood, Sahil Street, Didim/Aydin
WhatsApp: +90 551 243 07 04